Property Damage Services in Maryland, Virginia & Washington DC
Don't Stress, We'll Clean The Mess

Frequently Asked Questions

Prince George's County Property Restoration Services

From hurricanes to tornadoes, mold contamination to fire damage, Property Solutions has seen it all. We do our best to answer your questions so you understand what steps to take next when restoring your property.

The following is a selection of questions we’re asked most often about property restoration in Prince George's County.

Don’t face disaster recovery alone. Get experienced help for property restoration by calling Property Solutions at (571) 526-0075.

  • Will My Insurance Cover This?

    Depending on whether you have dwelling or personal property coverage, your insurance may cover either the items you own, the structure of your home, or both. While insurance will generally cover unexpected disasters, you may not win a claim that was caused by homeowner negligence.

    In our 20 years of experience, we’ve built relationships with dozens of top insurance companies. We handle the claims process for you so can concentrate on rebuilding your life after an incident.

  • Why Should I Choose Property Solutions?

    We are proud of the services we offer. Property Solutions has several advantages over competitors:

    • We are licensed, bonded, and insured for work in Virginia, Maryland, and Washington D.C.
    • We are EPA and IICRC-certified for lead removal
    • We offer 24-hour emergency services
    • We handle insurance claims for you
    • A board up truck is available
    • We are experienced in fire damage, water remediation, and mold damage, as well as lead abatement and snow removal
    • We are a local, family-owned company
    • We provide excellent customer service with follow-ups and updates
  • Can I Start the Cleanup Process Myself?

    While there are steps you can take to keep damage from worsening, there are many dangers associated with disaster cleanup, such as exposure to harmful bacteria, chemical residue, the risk of electric shock, mold exposure, and spreading contamination, to name a few.

    Some initial steps you can take:

    • Get yourself and your family to safety
    • Keep undamaged items out of harm’s way
    • If you can stop the source of water damage by accessing a shutoff valve, do so
  • What Do I Do If I Notice Mold in My Home?

    While you may be able to clean small patches of mold yourself with a bleach solution, it can be hard to tell if you simply have some surface mold, or a deep-rooted problem.

    Moreover, some strains of mold are more dangerous than others. It’s always a good idea to have a professional inspect your problem to accurately assess the damage and to prevent potential health problems for your family.

  • What If I Cleaned After a Fire, But I Still Smell Smoke?

    Fire cleanup is an in-depth process. Even if you don’t see residual soot, it will be everywhere—on walls, cabinets, doors, in couch cushions, carpets, and curtains. The residue can also contain dangerous chemicals that damage your home and pose major health concerns. That’s why we recommend getting professional help for smoke damage and cleanup after a fire.

  • My Basement is Under Water. What Should I Do?

    If any electrical appliance is under water, DO NOT enter the basement. You could receive an electric shock. Otherwise, if the water is not very high—lower than your ankle—and does not contain sewage, you may be able to remove small items of furniture in the flooded area to protect them.

    Your first concern, however, should be stopping the source of the flooding. You may be able to access your water shutoff valve, but still call a professional immediately.

    Property Solutions can pump water out of your basement, extract remaining water from carpets, and begin the cleanup process safely and quickly.

  • How Can I Be Prepared for a Disaster?
    • Keep a copy of your homeowner’s insurance handy. Consult with your insurance company to make sure you have adequate coverage.
    • Create a list of your valuable possessions for insurance purposes.
    • Maintain your home—clean your gutters, have your septic system inspected, and replace old, faulty wiring or pipes. This will lessen the likelihood of an emergency caused by something in your home breaking down.
    • Have smoke detectors in every room in the home and keep a fire extinguisher.
    • Make evacuation plans for family members in case of fire.

Expect The Best

Don't Call a Call Center- We Will Take Care of You
  • Licensed, Bonded and Insured With Guarantees

  • IICRC Certified & Lead-Safe EPA Certified

  • Family-Owned & Operated With 20 Years Experience

  • We Handle Entire Insurance Claims Process For You

  • Focused on Quality Service & Low Prices

  • State of the Art Equipment for Safe, Efficient Work

  • 24/7 Local Response & Emergency Work Available

  • Uniformed, Background-Checked Technicians

Hear it From Our
Happy Customers

  • very responsive to our water leak issue and they were prepared to send someone out at 10 pm to assess the situation.

    “Property Solutions was very responsive to our water leak issue and they were prepared to send someone out at 10 pm to assess the situation. We had turned off the water to the area with the water damage so there was no need for a night visit. They were at our home first thing the next morning.”


  • As a person with an acute eye for detail, I found this entire experience to be top notch.

    “I used Property Solutions for two things - the finishing work on my new custom cabinets and to install a chair rail and wainscotting. The former required very intricate cuts and detail work by someone with excellent carpentry skills. Not only was everyone with whom I engaged professional, but they are all very skilled, as well. They were able to complete the job from estimate to invoice in just over a week. This company seems like a dedicated staff of hard workers. Bernie was the carpenter they sent to perform the work and we reviewed exactly the requirements and details and he did a great job. He was also on time and reliable. As a person with an acute eye for detail, I found this entire experience to be top notch. I would highly recommend Property Solutions.”

    Megan C.

  • He was courteous, professional, and gave me an easy solution.

    “The blizzard of 2016 hit while I was out of town on business. My neighbors shared that while I would be able to get into the cul-de-sac my driveway had almost 3 feet of snow piled high that was now like concrete. I reached out to Abe while I was on the road and shared my situation. He was courteous, professional, and gave me an easy solution. By the time I arrived home the next day, he had personally gone to my home with his team, a plow, backhoe, and shovel and dug me out, driveway, walkway and all. Then, the office sent me photos so I could see the quality of the work and that it was completed. (Who does that?!?) I highly recommend Property Solutions and would call them again for snow removal and general contractor work.”

    Lisa M.

  • I wanted to express my appreciation for Property Solutions, going above and beyond. Thank you again for all of your hard work on my home.

    “The cooperation and hard work by you and your employees and contractors are greatly appreciated. This atmosphere resulted in a truly enjoyable experience for everyone involved, a successful result and a very pleased homeowner.”

    Lien Petruzzo

  • Always on time, always professional.

    “They saved me after we had flood in our basement!”

    Helen B.